BrightDoor Support | BrightDoor Knowledge Base

Setup your BrightSync Account

BrightSync provides the capability to synchronize specific BrightDoor Central information (contacts, email, tour appointments) with your company’s Microsoft Exchange 2003/2007/2010/2013 server. This allows you to retrieve and submit information from Exchange-Enabled Desktop Applications, such as Microsoft Outlook (PC) and Entourage (Mac), via a web browser (Microsoft Web Outlook) as well … Continued

Import Contact Records from Excel Spreadsheet

The Contact Import tool feature is permission based and can be found on the main Contacts page. The Contact Import tool will allow you to batch update or add new records. Note – Do not import more than 8,000 entries at one time and always wait for an import to … Continued

Configuring the DropBox Email Feature

Capturing email correspondence is a key component of keeping all relevant sales information in your CRM system. With the introduction of the BrightDoor Central Email Dropbox function, all users (regardless of email server type) can now sync prospect email back to BrightDoor Central without the hassles of copy/paste. When you … Continued

Helpful Links to the MailChimp Knowledge Base

Don’t know MailChimp? Looking to learn something new? Check out helpful links to the MailChimp online Knowledge Base – available to you 24/7!

Web Services API Developer Guide

The BrightDoor Central Web Services API is a SOAP-compliant interface into the BrightDoor Central CRM repository allowing you to use any of several popular programming languages. This document provides a basic overview of the web service methods most likely to be utilized by developers wishing to connect their applications to the BrightDoor Central CRM platform. Click … Continued

Create Contact API Details

Overview BrightDoor Central CRM contains multiple API methods for creating new contact records. The determining factor in selecting the most applicable method is typically based around the type of data being passed as well as workflow related requirements. Below are technical details related to using the CreateContact method to pass … Continued

Setup an Email to Lead Integration

With our “Email To Lead” functionality, you have the option to send website registration emails (auto-generated when someone registers on your website) directly to BrightDoor Central, automatically creating a new contact. There are 3 basic steps in getting BrightDoor Central and your web site prepared to use this feature. Please … Continued

Adding Custom Attributes via the API

BrightDoor allows third party websites to pass contact data from a form directly into the database. Below are examples of how to pass custom attributes; meaning attributes specific to the community that are not considered default fields. Examples include: price ranges, comment sections, time frame to purchase, or interests. These … Continued

Accessing Product Data via the API

For 3rd party developers, BrightDoor Central offers a robust set of API methods for accessing content of various types (contacts, products, etc). One of the most common integrations involves the retrieval of BrightDoor Central product information for use in web sites and apps. Getting Started Prior to embarqing on establishing your service … Continued

Scheduling Automated Reboot of BrightApp Devices

If you installed a Samsung Touchscreen LCD device after the end of 2013, the power for the Slot PC and Touchscreen are now integrated. To save time and power, you can setup an automated system to reboot your device. Note – This will need to be completed onsite with the … Continued

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