accountmgr | BrightDoor Knowledge Base

Text Messaging for Agents & Marketers

Text messaging for sales and marketing comunications BrightDoor Central now allows you to schedule and send SMS text messages to one or more contacts. It’s an ideal solution for a variety of sales and marketing related efforts, including: Automated activity reminders – Send automated contact and agent text reminders for … Continued

Text Messaging Webinar

BrightDoor’s Kimberly Luksic provides an overview of the new BrightDoor Central text messaging feature. She covers a variety of topics including admin configuration, setting activity auto-reminders, and usage for marketing and sales agent outreach.

Text Messaging Setup for Administrators

Getting Started We’re excited that you’re looking to use BrightDoor Central’s newest feature: SMS text messaging! There are a few things you’ll need to address before you can utilize this feature. Administrators – Visit the Settings > Text Messaging section to configure your global settings as well as Role Group permissions to … Continued

Add BrightDoor Central as a mobile home screen app

Getting started Adding your BrightDoor Central account to your mobile device home screen is easy. Follow the instructions below for your iPhone, iPad, or Android devices. Apple iOS (iPhone, iPad) Launch the mobile Safari browser app Enter the web address of your BrightDoor Central account – https://<company>.brightdoor.com/bdc (e.g. https://destinyfalls.brightdoor.com/bdc). Then select … Continued

SiteTrack – Installation

BrightDoor’s new Website Tracking feature “SiteTrack’ allows you to understand newly registered contacts’ behavior: when they visit your site, specific pages they visit, and visit frequency. With BrightDoor’s Tracking Script installed on the pages of your website, you will have the ability for your BD Central users to see contact’s … Continued

SiteTrack – Contact Details

BrightDoor Central’s newest feature SiteTrack provides the ability for BD Central users to see contact website session information in a useful, actionable manner. This section will highlight where this data is viewable in BrightDoor Central. Data is viewable as a Dashboard Widget or directly in a contact’s record. SiteTrack … Continued

Setting Up BrightDoor Kiosk eShare

BrightDoor is excited to announce it’s newest Kiosk feature: eShare. Your customers will be able to email themselves information regarding products, floor plans, or amenities right from the Kiosk! No more printing brochures, tracking down email addresses, or keeping track of which products they were interested in. BrightDoor Central … Continued

Merge Duplicate Contacts

BrightDoor Central allows you to merge two contacts; including contact information, notes, activities, and product ownership from two separate contacts records into one contact record. For example, a common merge would be to combine one contact saved as a shortened name (i.e. Frank) to the other contact saved under a … Continued

Configuring PCs as a BrightDoor Apps Device

When BrightDoor apps such as Sales Presenter (formerly BrightShow) or Kiosk (formerly BrightGuide) are used in physical sales environments such as welcome centers, sales models, office and other locations, its important that the software remain up and running optimally. While we configure and recommend standard, off-the-shelf Windows PCs from Dell, … Continued

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